34th Street-Penn Station (IND Eighth Avenue Line)300 m
Bus
Bus stop200 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast exceeded my expectations with a daily variety of hot items, fresh fruit, and pastries that kept me satisfied throughout my stay.” view full review
Useful Kitchenette!
“The kitchenette in my room was a lifesaver! It allowed me to prepare quick meals and snacks, which made my visit to NYC much more affordable.” view full review
Comfortable Stay!
“My room was wonderfully designed for comfort; equipped with a ceiling fan and air conditioning, it provided a perfect retreat from the NYC heat.” view full review
Spacious Relaxation!
“I loved the spacious living area in my apartment, which provided a great place to unwind after a busy day exploring the city.” view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Dining
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Room decor
Curtains
Show more
Location
312 West 37Th Street,
New York,
New York,
United States,
10018,
New York State
Map view
street view
312 West 37Th Street,
New York,
New York,
United States,
10018,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.3
km
Square
Times Square
1.1
km
Landmark
Rockefeller Center
1.8
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
The High Line
2.4
km
Park
Central Park
3.7
km
Park
Bryant Park
1.2
km
Church
St. Patrick's Cathedral
2.1
km
Square
Macy's
740 m
Library
New York Public Library
1.3
km
Theatre
Broadway
1.5
km
New York City
Manhattan Skyline
1.1
km
Museum
The Metropolitan Museum of Art
3.8
km
Museum
The Museum of Modern Art
1.7
km
Museum
World Trade Center Memorial Foundation
5.1
km
Museum
American Museum of Natural History
3.4
km
Stadium
Madison Square Garden
820 m
Museum
Intrepid Sea
1.7
km
Museum
Madame Tussauds New York
610 m
Mall
Fifth Avenue
2.0
km
Midtown East
2.5
km
Park
Washington Square Park
2.6
km
Bridge
Brooklyn Bridge
5.4
km
Tower
Trump Tower
2.5
km
405 Lexington and 42nd St.
Chrysler Building
1.8
km
Square
Herald Square
750 m
United States lightship Frying Pan
1.4
km
John J. Harvey
1.4
km
Library
The Morgan Library & Museum
1.1
km
Nearby
Museum
The Museum at FIT
550 m
Restaurants
Shake Shack Theater District
640 m
691 8th Ave
McDonald's
270 m
688 8th Ave Frnt 1
Acuario Cafe
30 m
306 W 37th St
Non Solo Piada
60 m
302 West 37th Street
White Castle
130 m
525 8th Ave
Roast Kitchen
120 m
520 8th Ave
Tabata Ramen 2
180 m
557 8th Ave
Chipotle Mexican Grill
380 m
304 W 34th St Frnt 2
Essen Slow Fast Food
200 m
519 8th Ave
El Sabroso
110 m
265 W 37th St
Village 38
190 m
575 8th Ave
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great location
limited dining options
room for dining quality improvement
8.0/10
Great
Rooms
8.3
Location
8.8
Service
8.6
Dining
7.5
Guest reviews
8.0/10
based on 11 reviews
8.3
8.3/10 based on 4423 reviews
Toby
United Kingdom,
March
2024
8.8/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and had a small kitchen and fridge, making them quite convenient. The service was top-notch, with a particularly friendly and helpful staff, especially Jonathan the manager. The central location near popular attractions like Madison Square Garden and Times Square was superb. The dining could use some improvement in terms of variety and quality. Overall, a great value for the money with excellent facilities.
Rooms
9.0
I loved the decently sized rooms with a small kitchen and fridge, offering great amenities. Choosing a corner room was a smart move!
Service
9.0
The staff was incredibly friendly and helpful, always ensuring I had a great stay. Jonathan, the manager, was one of the best I've encountered.
Location
10.0
The central location near 34th and Penn, Madison Square Garden, and Times Square made it so convenient to explore the city. Being close to the garment district was a bonus!
Dining
7.0
While the dining experience had room for improvement with limited options and poor quality at times, the grilled steaks were a highlight above the typical buffet offerings.
Facilities
9.0
The hotel had excellent facilities that enhanced my stay, offering services like dry cleaning, housekeeping, and grocery shopping assistance.
friendly staff
limited dining options
Michael
United Kingdom,
March
2024
8.4/10
The hotel's rooms are clean and a bit more spacious than other NYC hotels, making it great for families staying for extended vacations. Some light maintenance could be improved, like the squeaky hinges on the bathroom door and dresser. The service is exceptionally helpful, always friendly and accommodating. The location is busy, offering easy access to popular attractions like Times Square and the theatre district. The dining options are exceptional, with lots of choices and to-go boxes available.
Rooms
8.0
The rooms were clean and spacious.
Service
9.0
The staff is very helpful and polite at all times.
Location
8.0
The location is just right for us, within walking distance to Times Square, the theatre district, Penn Station, and subway entrances.
Dining
9.0
The dining experience was exceptional with lots of options available.
Facilities
8.0
The facilities are well-maintained.
Barbara
United States,
February
2024
7.8/10
I had a great stay at this hotel. The rooms were spacious with good amenities, but it was a bit challenging to find seating at times. The absence of the Hilton CleanStay seal on the door was a downside. The location was perfect for exploring the city without being in the midst of all the hustle and bustle.
Rooms
8.0
The rooms were just as advertised, spacious, and well-equipped with everything you need for a comfortable stay.
Service
7.0
The service was top-notch with friendly and efficient staff. However, being charged extra without a clear reason was a slight setback.
Location
9.0
The hotel's location was excellent, close to key attractions like Times Square and with easy access to the subway stations.
Dining
7.0
The dining experience was good with a decent variety of options available. The free hot drinks at the reception were a nice touch.
Facilities
8.0
The hotel offered convenient facilities like laundry services and tours, enhancing the overall stay experience.
convenient facilities
limited seating
Rick
United States,
January
2024
8.0/10
The hotel provided a genuine sanctuary for a memorable stay, from the seamless check-in to the exceptional breakfast. I will definitely be returning. The early check-in incurring a full night charge was a minor inconvenience, but overall, it was a delightful experience.
Rooms
7.0
I stayed in a room with two large double beds that felt a bit cramped, along with a small desk and chair. Despite this, the room served its purpose well, offering a comfortable retreat.
Service
8.0
The staff was really sweet and courteously adjusted the rate for one night. They handled any complaints efficiently. However, the use of elevators by other guests, sometimes inconsiderate, was a bit disruptive.
Location
9.0
The hotel's location, just 2-3 blocks from subway stations and within walking distance to Times Square, the Highline, and Chelsea, was incredibly convenient. Despite the presence of homeless individuals and other issues in the neighborhood, the hotel's accessibility to key attractions made it an excellent choice for exploring the city.
Dining
8.0
The dining experience was delightful, with delicious food and strong coffee. The variety in menu options catered well to different dietary needs, but there was a slight waiting time to find a table.
Facilities
8.0
The hotel offered a range of facilities, including dry cleaning, housekeeping, grocery shopping service, shops, laundry, and tours assistance.
Louis
United States,
November
2023
8.0/10
I had a great time at the hotel. The rooms were not serviced by housekeeping, but they were well-designed, especially for people with disabilities. The service was exceptional, with the staff going out of their way to assist and being very friendly. The location was fantastic, close to Times Square and many eateries, although the immediate surroundings were not ideal. The dining experience was average, but it was a bonus considering the expensive options outside. Overall, a place worth returning to for the excellent service and convenient location.
Rooms
8.0
The rooms were not serviced by housekeeping, but they were spacious and designed with features for people with disabilities. However, we did not use the available facilities.
Service
9.0
The service was phenomenal, the staff were friendly, forthcoming, and eager to assist. They even helped with holding and securing a package for future pick up which was highly appreciated.
Location
9.0
The location of the hotel was great, with easy access to the subway and just a short walk to Times Square and numerous eateries. Despite some concerns about the immediate area, the proximity to major attractions was excellent.
Dining
7.0
The dining experience was typical for this style of hotel, offering ample options and different hot foods every morning. It was a decent value considering the high costs of eating out in the area.
Facilities
7.0
The hotel offered standard facilities, with essential amenities and services available on-site for convenience.
clean
pricey dining
Steve
United States,
September
2023
9.2/10
The hotel is located in Midtown, within walking distance of numerous attractions, and boasts a full suite equipped with essential amenities. The service is exceptional, with staff going above and beyond to assist guests. Dining options are varied, catering to different preferences. The prime location in Midtown makes it a top choice for exploring Manhattan.
Rooms
9.0
The suite was very nice, with a Fridge/Freezer, a microwave, and a two-ring hob, offering a homely feel. It had a selection of cutlery, plates, and pans available for convenience.
Service
10.0
From maintenance to the front desk clerks, the service was impeccable. The staff was always smiling, gentlemanly, and eager to help with any requests, including technical support. Their dedication is truly commendable.
Location
10.0
The hotel's location in Midtown is perfect, making it easy to access major attractions like Times Square, Rockefeller, and the Empire State Building. It's centrally positioned for exploring the best of Manhattan, offering convenience and accessibility.
Dining
8.0
The dining experience was among the first with great variety, including fresh fruit, yogurt, cereal, and cooked options served buffet-style. The atmosphere was relaxed and inviting, ensuring a pleasant meal.
Facilities
9.0
The hotel offers a range of facilities to enhance the stay, including dry cleaning, housekeeping, grocery shopping service, and tours/ticket assistance. Guests can enjoy a comfortable and convenient stay with these added services.
Joe
United States,
August
2023
8.0/10
I had a pleasant stay at the hotel. The room was just as advertised, spacious, and well-equipped with everything I needed, but the sink was a bit nasty to look at. The service was wonderful, with helpful and pleasant staff always willing to go the extra mile. The location was excellent, close to everything and in a quiet area, although a bit small for the number of guests. The dining experience, although good, had a minor issue with organization and waiting times. Overall, a comfortable stay with great service and amenities.
Rooms
8.0
The room was just as advertised, spacious and well-equipped, but the sink was a bit nasty to look at.
Service
9.0
The staff was wonderful, always helpful and pleasant, going the extra mile.
Location
8.0
The location was great, close to everything and in a quiet area, but a bit small for the number of guests.
Dining
7.0
The dining experience was good but waiting times were a bit of an issue.
Facilities
8.0
The facilities were well-maintained and adequate for my needs.
John
United Kingdom,
August
2023
8.6/10
The hotel's rooms with complete kitchen utilities were more than accommodating to our needs, featuring wood flooring and providing a comfortable stay just as advertised. The room was spacious with ample storage, mood lighting, and all the necessary kitchen amenities. The staff, especially Pravay at the reception, were incredibly nice and helpful. The location was fabulous, being less than half a mile from Times Square and conveniently close to Macy's and the Empire State Building. Dining options were good, though it could get busy, offering a variety of delicious choices. The facilities were well-maintained and provided a satisfactory experience overall.
Rooms
9.0
The rooms were comfortable and well-equipped with everything needed for a pleasant stay.
Service
9.0
The staff, particularly Pravay at the reception, were exceptionally friendly and helpful.
Location
10.0
The hotel's location is superb, being very close to Times Square and major attractions, offering a contemporary and clean setting.
Dining
7.0
The dining experience was good with a decent selection of delicious dishes, though it could get crowded during peak hours.
Facilities
8.0
The facilities were well-maintained and offered a pleasant experience.
Donald
United States,
August
2023
7.8/10
I had a great stay at the hotel, with clean and comfortable rooms, friendly staff, and a fantastic location close to Times Square and Penn Station. However, the presence of homeless individuals around the property was a security concern. The complimentary breakfast and evening meal were a nice touch, although the dining options could be improved.
Rooms
9.0
My room was clean and had everything I needed. The proximity to Times Square, the Javits Center, and Penn Station was a huge plus.
Service
8.0
The service was super helpful, and the staff assisted us with all our requests. Jason's attention to detail in the rooms stood out.
Location
7.0
The hotel's location was close to Times Square and convenient for exploring the city. However, the presence of homeless individuals around the hotel raised security concerns.
Dining
7.0
The dining experience was decent, but I would have preferred traditional pork sausages and bacon. The free breakfast and evening meal added value to the stay.
Facilities
8.0
The facilities like the laundry service and tours assistance were convenient during my stay.
William
United Kingdom,
June
2023
7.8/10
The hotel is in a convenient location near popular attractions in Manhattan, offering spacious rooms with useful amenities. The service is exceptional, but the presence of homeless individuals nearby can be discomforting.
Rooms
7.0
The rooms are spacious and well-equipped with a fridge and cooker. However, the steam build-up in the shower can be bothersome. The online presentation may give a slightly exaggerated impression.
Service
9.0
The staff is friendly and accommodating, swiftly changing my room to a more comfortable one. The hotel's service offerings set them apart from others.
Location
8.0
The hotel's location is excellent for exploring Manhattan, with major sights like Times Square and the Empire State Building just a short walk away. However, the presence of a large homeless population in the area can be unsettling.
Dining
8.0
The dining experience offers a great value with a variety of high-quality options daily. The traditional Irish pancakes are a delightful treat.
Facilities
7.0
The hotel provides essential facilities and services such as dry cleaning, housekeeping, and laundry. The presence of nearby shelters impacts the overall experience.
Robert
United Kingdom,
June
2023
8.6/10
My stay at the hotel was fantastic! The rooms were complete with everything that one could want, spotless, and big enough for a comfortable stay. The service was very friendly and professional, although room service could have been more accommodating. The location was convenient to many NYC attractions, allowing me to make the most of my time in this amazing city. The dining experience was good overall, although seating could be a bit challenging during peak times. The facilities were well-equipped and enhanced my stay.
Rooms
9.0
The rooms were big enough, clean, and well-equipped.
Service
8.0
The service was friendly and professional.
Location
9.0
The hotel's location was convenient to many NYC attractions.
Dining
8.0
The dining was good and well-stocked, but seating could be limited during peak times.
Facilities
9.0
The facilities were well-equipped and enhanced my stay.
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